Return & Refund Policy
Return & Refund Policy
At Roman Decor, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied, our return and refund policy is outlined below.
Return Policy
Our policy lasts 7 days from the date of purchase. If 7 days have passed since your purchase, we regret that we cannot offer a refund or exchange.
Eligibility for Returns
We accept returns for both defective and non-defective products. If you receive a defective product, kindly contact us at support@romandecor.in for assistance.
Exchange Policy
We offer an exchange policy where you can replace your product with another item of equal value.
Refund Process
Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.
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If approved, the refund will be processed within 10 business days and credited to your original payment method.
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If your return is not approved, we will inform you of the reason and the next steps.
Initiating a Return
To initiate a return, please contact us through one of the following channels:
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- WhatsApp: +91 8983855233
- Email:
support@romandecor.in
Return Address
Please send the returned items to the following address:
Shop 23A, Bhumi Acropolis, HDIL Layout 2,
Chikhal Dongari Road,
Virar, Maharashtra, 401303, India.
For any further assistance, feel free to contact our support team. We appreciate your business and are committed to ensuring a smooth shopping experience for you.
Thank you for shopping with Roman Decor!