Return & Refund Policy

Return & Refund Policy

At Roman Decor, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied, our return and refund policy is outlined below.

Return Policy

Our policy lasts 7 days from the date of purchase. If 7 days have passed since your purchase, we regret that we cannot offer a refund or exchange.

Eligibility for Returns

We accept returns for both defective and non-defective products. If you receive a defective product, kindly contact us at support@romandecor.in for assistance.

Exchange Policy

We offer an exchange policy where you can replace your product with another item of equal value.

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

  • If approved, the refund will be processed within 10 business days and credited to your original payment method.

  • If your return is not approved, we will inform you of the reason and the next steps.

Initiating a Return

To initiate a return, please contact us through one of the following channels:

    • WhatsApp: +91 8983855233
    • Email: support@romandecor.in

Return Address

Please send the returned items to the following address:

Shop 23A, Bhumi Acropolis, HDIL Layout 2,
Chikhal Dongari Road,
Virar, Maharashtra, 401303, India.

For any further assistance, feel free to contact our support team. We appreciate your business and are committed to ensuring a smooth shopping experience for you.

Thank you for shopping with Roman Decor!